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PRIVACY POLICY
PERSONAL DATA ADMINISTRATOR:
1. The administrator of clients’ personal data is Jakub Haber running a business under the name: “noum_studio Jakub Haber” at the address: 31 Żwirki i Wigury Street, Apt. A, 32-650 Kęty, NIP number: 5492428426, REGON: 384983255, on the basis of an entry in the Central Register and Information on Economic Activity kept by the Minister of Economy (hereinafter: “Administrator”).
2. Contact details to which reports related to personal data and their processing can be sent to:
a. Address: Acnoum “noum_studio Jakub Haber”, Aleja Powstania Warszawskiego 15, 31-539 Kraków,
b. e-mail address: contact@acnoum.com,
c. telephone number: +48 572 940 230
PURPOSES OF THE PROCESSING OF PERSONAL DATA
1.The Administrator processes the personal data of customers in order to properly provide them with the following services:
a) in order to properly perform contracts concluded as part of the online store operating at www.acnoum.com (hereinafter: “Store”), the Administrator processes the personal data of the Store’s users. Customers’ personal data are needed in particular for:
– placing an order for products offered for sale by the Store,
– the conclusion of a product sales contract,
– making payments and making settlements,
– the delivery of the ordered product to the customer,
– exercising consumer rights by customers who are (e.g. returning products, complaint),
b) in order to provide the Newsletter service, the Administrator processes the personal data of the Customers who ordered the Newsletter service,
c) in order to send information about the availability of products in the Store, in the form of a notification (based on the consent of the Customer),
2. The condition for using the services provided by the Store is to provide the personal data required for the service, read this privacy policy and consent to the processing of personal data and, if necessary, express other necessary consents.
3. Expressing consent to the processing of the Customer’s personal data as part of the Newsletter service is voluntary, but necessary to provide this service. The customer’s personal data is provided:
– at the ordering stage,
– at the stage of subscribing to the Newsletter service,
– at the ordering stage, notifying about the availability of products.
4. Customers’s personal data will be kept for the period necessary for the Seller to properly provide individual services to users, in particular:
a) for the online store service:
– for the time necessary to perform the sales contract, execute the order and conduct a possible complaint procedure,
– for the period necessary for the Administrator to fulfill his legal obligations,
– for a period corresponding to the period of limitation of claims due to the Administrator and the Customer,
– until the Customer objects to the processing of his personal data,
b) for the Newsletter service:
– until the Customer’s consent is withdrawn (resignation from the Newsletter service),
– for the period necessary for the Administrator to fulfill his legal obligations,
– for a period corresponding to the period of limitation of claims due to the Administrator and the Customer,
– until the Customer objects to the processing of his/her/their personal data
c) for the product availability notification service:
– until the Customer’s consent is withdrawn (resignation from receiving the notification),
– for the period necessary for the Administrator to fulfill his legal obligations,
– for a period corresponding to the period of limitation of claims due to the Administrator and the Customer,
– until the Customer objects to the processing of his/her/their personal data,
BASIS FOR DATA PROCESSING
1. The Customer’s personal data is duly secured by the Administrator against unauthorized use, modification or destruction, through the use of appropriate technical and organizational measures.
2. Customer’ personal data are processed only to enable full use of the Store’s functionality or the implementation of the services ordered.
3. Personal data provided by Customer are stored in the Administrator’s database and processed with the consent of the user or in accordance with applicable law, i.e.:
a. Regulation of the European Parliament and of the Council 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (general regulation on the protection of personal data, hereinafter : “GDPR”),
b. the Act of July 18, 2002 on the provision of electronic services,
c. the Act of July 16, 2004, Telecommunications Law
4. The basis and purpose of the processing of Customer’ personal data is in particular:
a. the need to properly implement the services provided by the Store, in particular the implementation of the sales contract concluded with the Administrator,
b. the need for the Administrator to perform obligations under the law,
c. implementing the legitimate interest of the Administrator (e.g. in the case of transferring your personal data to the Administrator’s contractors, for contact purposes)
d. consent given by the Customer (e.g. in the case of using the Newsletter service, Notification of availability).
5. The use of the Newsletter service is possible only after the Customer agrees to receive commercial and marketing information, after ordering the Newsletter service in the manner indicated in the Store Regulations. If the Customer has agreed to receive marketing information, his personal data, such as e-mail address, will be processed only for the purpose of sending e-mails, within the limits of the consent given by the Customer (direct marketing).
6. At any time, it is possible to withdraw consent to the processing of personal data for marketing purposes or consent to the transmission of commercial information by sending an e-mail containing information about the withdrawal of consent and indication of the consent for which it is meant to the following address: marketing@acnoum.com. After revoking the consent / consents, the Customer will not receive marketing materials or commercial information from the Administrator. Withdrawal of consent / consent does not affect the lawfulness of the processing which was carried out on the basis of consent before its withdrawal.
TYPES OF PROCESSED DATA
The type of user data processed by the Administrator depends on the method of using the Store and the services ordered:
1. In order to place an Order in the Store and conclude a sales contract:
– name and surname,
– e-mail address,
– address data – home address, postal code, city,
– telephone number,
– tax identification number – in the case of issuing an invoice for the user,
– name – optional,
2. In order to use the Newsletter service:
– e-mail address,
3. In order to use the Notification of Product Availability service::
– e-mail address,
4. In the event of withdrawal from the contract or acceptance of the complaint, when the refund is to be made directly to the user’s bank account:
– bank account number in order to refund the amount due
5. Users’ personal data may be transferred or made available to entities other than the Administrator (to the extent necessary for the performance of the service, e.g. for the purpose of delivering parcels), such as:
– delivery and logistics service providers,
– entities related to the implementation of payments,
– providers of technological and IT services,
– institutions providing legal, accounting, financial and HR services for the Store,
– institutions legally authorized to receive them under the mandatory provisions of national and EU law,
– providers of analytical, statistical, auditing and marketing research services,
– marketing service providers,
– entities providing shipping and newsletter management services.
6. Personal data will not be made available by the Administrator to other entities, except for those that have an appropriate legal basis, in particular if personal data is necessary for the performance of the contract to which the Customer is a party.Seller’s servers are located in the European Union.
7. Customer’ personal data may be transferred to countries outside the European Economic Area, all of which meet the appropriate requirements for storing and processing personal data of citizens of the European Union Member States.
8. The personal data provided by the user will be processed in an automated manner, i.e. without human interference in making it.
CUSTOMER RIGHTS
1. In connection with the processing of personal data, users have the following rights:
a. The right to information about the processing of personal data – the person submitting such a request, the Administrator provides information about the processing of personal data, about the purposes and legal grounds for processing, the scope of data held, entities to whom personal data are disclosed and the planned date of their removal;
b. The right to obtain a copy of the data – the Administrator provides a copy of the processed data concerning the person submitting the request
c. The right to request the rectification of personal data;
d. The right to request the deletion of personal data (to the extent that they are no longer needed for the purposes for which they were processed or if the Company no longer has a legal basis for their processing);
e. The right to request the restriction of personal data processing;
f. The right to object to the processing of personal data (if the data processing is based on the legitimate interest of the Administrator);
g. The right to transfer personal data (which means the right to receive personal data made available to the Administrator in a structured format, commonly used, readable by a specific device, so that it can be transferred directly to another entity, provided that it is possible with a technical point of view);
h. The right to withdraw consent to the processing of personal data,
i. The right to lodge a complaint with a supervisory authority,
2. The exercise of the rights referred to in paragraph 1 above, the user may make an appropriate declaration of will to the Administrator: in an e-mail to
the address: contact@acnoum.com.
COOKIE FILES
1. The administrator uses cookies. Cookies are IT data that is stored on the Customer’s end device and is intended for the use of websites. Cookies usually contain the name of the website they come from, their storage time on the end device, standard information related to logging in, such as IP address, type of search engine, language, access hours, website address from which the User was redirected and a unique number. The entity that places cookies on the Customer’s end device and obtains access to them is the Administrator.
2. The User may independently and at any time change the settings for cookies, specifying the conditions for their storage and access to the User’s device via cookies. Restrictions on the use of cookies may, however, affect some of the functions available on the Store’s website.
3. Cookie files are used for the following purposes:
a. creating statistics that help to understand how Customer use the Store’s websites, which allows improving their structure and content,
b. adjusting the content of the Store to the Customer’s preferences and optimizing the use of websites; e.g. cookies allow in particular to recognize the User’s device – its type (e.g. laptop, smartphone, tablet) and properly display the website adapted to the capabilities of the end device,
c. determining the Customer’s profile in order to display product recommendations and tailored materials in advertising networks, in particular in the services of Google LLC, Google Ireland Limited and Facebook Ireland Ltd. Cookies enable the display of advertisements, offers and promotions based on the browsing patterns of the Store’s website. As a result, the content of the Store and the advertising message are better suited to the Customer and consistent with his interests and preferences. Cookies make it possible to limit the number of times you see an advertisement. Marketing cookies can also be used to track the effectiveness of advertising campaigns on third-party websites.
d. making sure that the Customer have read the cookie information.
§ 8.
There are the following types of cookie files:
1. Permanent files that are stored on the Customer’s end device for the time specified in the file parameters or until they are physically removed from the end device by the Customer,
2. Session files are temporary files that are stored on the User’s end device until he leaves the Store’s website,
3. Statistical files that are used to collect anonymous statistics about the Store,
4. Cookies that are used to ensure data security and confidentiality,
5. Functional files that allow you to remember the functionalities of the Store preferred by the User,
6. Advertising files, enabling the provision of advertising content to Customer more tailored to their interests.
§ 9.
1. The administrator cooperates with third parties, in particular with social media, in the scope of their advertising activities. For the purposes of this cooperation, the browser or other software installed on the Customer’s device also saves cookies from these entities. This is to display personalized advertising to the Customer in the services of these third parties. A third party will be able to directly assign a visit to the Store to the Customer’s profile in its service.
2. As part of marketing activities, the Administrator uses the services of the following entities that use cookies in the Store:
a. Google LLC, Google Ireland Limited,
b. Facebook Ireland Ltd., Facebook Inc.
3. More information on the cookies of these entities can be found in their privacy policies. The Customer may prevent third party plug-ins and files from being loaded on the website, including using the appropriate settings in your browser.
§ 10.
The Administrator reserves the right to update the Privacy Policy. The user is always obliged to use the current version available on the Store’s website.